Within Work Studyforce, there are a small set of reports that are intended to detect common data issues. These reports are found in the 'CWSP Potential Errors Reports' folder and detailed below.
Unenrolled Students with Current Employments
What it shows: This report shows any students that have been marked as unenrolled in WSF, but still have a current employment. The primary issue is that supervisors may still receiving time cards for these students in spite of the fact that they no longer are reporting to work.
To solve any issues: Open the employment by clicking on the employment name, and change the end date to a date in the past (ideally that student's last day of work).
What it shows: This report will flag any students with more than one current employment. While there are limited circumstances where this may be intentional (such as students who have a different job on a rotating work day), it is most often because a previous employment was not ended correctly.
To solve any issues: Much like the previous issue, open the incorrect employment by clicking on the employment name, and change the end date to a date in the past (ideally that student's last day of work).
Active Pipeline Opportunities w/o TSY
What is shows: This report shows all New Job or Renewal opportunities that do not have a Target School Year identified. These opportunities will error if FTEs are added to them.
To solve any issues: Open any opportunities on the list and select the correct target school year from the dropdown.
What it shows: This report flags any time cards that were completed by a supervisor in less than 60 seconds. While this is technically possible, it’s unlikely, and almost always indicates interference by a corporate partner's antivirus software. Antivirus software will click on the links in incoming emails to check if they are malicious, which also inadvertently records a time card rating without the supervisor ever actually opening the time card.
To solve any issues: Reach out to any supervisors appearing on the list and request that their IT departments whitelist the email time cards come from ([email protected]). This has cleared up most issues we’ve seen.
We highly recommend at least one individual on your team subscribes to these reports to keep a close eye out for any issues that may crop up. If you have questions on any of these reports or potential errors, please reach out to [email protected].
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