Creating a Renewal Opportunity

1. Click the down arrow next to Opportunities in your navigation bar and click +New Opportunity.

2. Select "Renewal".

3. Fill out the Opportunity Information fields:

a. While Opportunity Name is a required field, the field value will be overwritten by a predefined naming convention, so you can type a random string of letters into this box.

b. Pick the date by which you would like this opportunity to be closed.

c. If you have already created the account, search for it under Accounts. If you have not yet created the account, you can click +New Accounts from the dropdown

To avoid duplicates, it is recommended that you always search for an account in the Global Search bar before creating a new one. 

d. Select an appropriate stage.

e. The Probability value will update automatically depending on the stage, but you can override it with your own value if preferred.

f. Select the school year for which you are selling this renewal opportunity.

g. Choose the funding category (paid, funded, unpaid, etc) that applies to this opportunity.

4. Update the Renewal Details section with any additional information you might have, such as how likely the partner is to renew and last year's information.

5. Add in the anticipated job size - as a default, this would be the partner's FTE count from the past year.

6. Skip the following sections for now and click Save.

7. Throughout the sales process, you can update any value by clicking the pencil icon next to a field. You can also update multiple opportunities at once by using the Quick Edit list views.