Using reports, it's possible to review all incoming texts from the past week, month, or longer. This can be helpful to check for missed communications or see a summary of incoming texts for the week.
Step 1: Locate the Correct Report
- Find the Reports tab in the navigation bar in Gradforce and select it
- From the options to the left, select the 'All Folders'
In the folder 'Gradforce Activity Reports' you'll find the following reports (also linked below)
- All SMS - Incoming (Last 7 Days)
- All SMS - Incoming (Last 30 Days)
- All SMS - Incoming - (This report is all messages received)
Step 2: Navigating Incoming Message Reports
- All 3 of these reports are identical, save the period of time they cover
- We recommend sorting this report by 'SMS: Created Date' to see most recent messages first
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